Fox Oakland Theater at golden hour with WM CNG truck — We Are Oakland
Publication Design Art Direction Photography Brand Strategy ✦ Featured Work

City of Oakland Zero Waste RFP
— We Are Oakland

Waste Management of Alameda County · 2013 · Two simultaneous high-stakes proposals, one design system, two very different outcomes.

$1B+

Combined contract value — Oakland & Monterey Peninsula

2

Simultaneous RFP responses — two cities, one designer

9

Volumes · Oakland submission alone

#1

Oakland staff ranking — all three service groups

The short version

In 2013, I art directed and produced two simultaneous high-stakes government RFP responses — one for the City of Oakland, one for the Monterey Peninsula — both competing for $1B+ municipal waste franchise contracts. Nine volumes for Oakland alone, a parallel multi-volume set for Monterey, both under the same government formatting constraints and the same deadline pressure. For Oakland I art directed a group of Oakland resident photographers — including Ed Mestre, an Oakland resident and retired OUSD high school teacher — and built the "We Are Oakland" campaign around an Oaklandish-designed logo and community portraiture. For Monterey I was the sole photographer — all tab images, employee portraits, and landscapes. Oakland was ranked #1 by staff evaluators, lost politically, then won via lawsuit. Monterey lost the evaluation cleanly to a better competitor. Two cities, one designer, two honest outcomes.

// The stakes

In 2012, the City of Oakland issued a request for proposals to restructure its entire zero waste services contract — a $1 billion-plus municipal franchise covering garbage, recycling, and organics collection for every residence and business in the city. Waste Management of Alameda County had served Oakland for over a century. This was not a routine renewal. It was an open competition, and losing it meant losing everything.

The political environment was hostile. Oakland had a long history of antagonism toward WM as a symbol of corporate consolidation in a historically worker-owned industry. The "We Are Oakland" approach was designed to answer that directly — not with corporate boilerplate, but with Oakland's own cultural language turned back toward the evaluators.

The Oakland brief

"Design a 9-volume RFP response that proves Waste Management isn't just a Texas corporation — it's Oakland's company. Show the history, the people, the commitment, and the future. Make it impossible to dismiss as a form submission from a multinational."

Simultaneously — the Monterey Peninsula

At the same time as Oakland, WM was competing for franchise contracts across the entire Monterey Peninsula — Carmel, Seaside, Pacific Grove, Marina, Sand City, Del Rey Oaks, and Pebble Beach. A separate set of proposals, same document architecture and design system, different community story. Where Oakland needed a cultural campaign, Monterey needed a different argument: WM as a deeply embedded local service partner in a region it had served for decades. The "We Are Oakland" campaign had no equivalent here — the strategy was operational credibility and community presence, expressed through Monterey-specific photography and Peninsula landmarks.

// The document architecture

The Oakland response was structured across nine volumes — each a 3-inch recycled cardboard binder, each addressing a separate service group or technical requirement. Every volume had to conform to strict government formatting standards: page counts, margins, tab structure, appendix labeling, typeface restrictions. A single non-conforming page could have disqualified the entire response.

Inside those constraints, the "We Are Oakland" design layer ran through every volume — full-bleed community photography on the tabs, the Oaklandish-designed We Are Oakland logo anchoring every spread, employee portraits in place of stock photography. The WM brand grid gave the document its authority. The Oakland campaign gave it its soul.

Physical binder — City of Oakland Zero Waste Services RFP response
One of nine 3-inch binders submitted January 9, 2013. Recycled cardboard cover, full-bleed photography of a WM Oakland employee at the City Hall "Path to Peace" sculpture, We Are Oakland logo lower right.
Open binder showing CNG truck tab — Think Green Think Clean
Open binder showing the Executive Summary spread — We Are Oakland logo upper center, Mythbusters/Altamont Landfill crew photo on the left tab, proposal text on the right. The logo anchored every spread identically across all nine volumes.

// Photography & tab design — Oakland

The Oakland photography was shot by a group of Oakland resident photographers — locals who knew the city from the inside, not hired guns shooting on location. Ed Mestre led the portrait work: an Oakland resident himself and a retired Oakland Unified School District high school teacher, Mestre brought an authenticity to the employee portraits that no outside photographer could have matched. Subjects were photographed before City Hall, at work facilities, and in neighborhoods they'd lived in for decades. No studio lighting, no neutral backgrounds, no corporate headshots. The tab photographs were the most visible design decision in the submission: each tab was a full-bleed image — the first thing evaluators saw when they opened a volume — ranging from archival sepia (a horse-drawn Oakland Scavenger wagon, 1910s) to multigenerational family stories like the Fontana tab, to golden-hour urban landmarks like the Fox Oakland Theater with a WM CNG truck in the foreground.

RFP tab — horse-drawn Oakland Scavenger wagon, historical
The opening historical tab — sepia archival photograph of an Oakland Scavenger horse-drawn wagon. Albert Isola, retired 1978: "Oakland Scavenger has come a long way but it never forgot its roots." History as strategy.
RFP tab — Andre Christian, Sr. Route Manager, 40-year Oakland resident
Andre Christian, Sr. Route Manager and 40-year Oakland resident, photographed before the City Hall sculpture. "I live where I work." — one of seven employee story tabs across the nine volumes.
RFP tab — Giuliano and son on a vintage Oakland Scavenger truck, We Are Oakland logo upper right
Giuliano Fontana, retired Oakland Scavenger 1950–1989, photographed with his son on a vintage WM truck. "Call me old fashioned — I moved here from Italy — but taking care of the customer was always our first concern. It is a trait I'm happy to see alive and well in my son and Waste Management." The We Are Oakland logo anchors the upper right. The Fontana tab was one of the most resonant human stories in the proposal — a direct immigrant-roots counterargument to WM's "Texas corporation" image.

// We Are Oakland — the campaign

The logo was designed by Oaklandish — the Oakland-born clothing brand whose identity is inseparable from the city's cultural self-image. Three recycling arrows in Oakland A's green and gold with decorative Oaklandish leaf details. It was a deliberate use of Oakland's own design language: not WM's brand, but Oakland's, placed inside a WM proposal.

The logo appeared identically placed in the upper right corner of every tab spread across all nine volumes. It ran on the proposal cover. It anchored the We Are Oakland narrative section. The consistency wasn't accidental — it was a visual argument that WM had earned the right to use that symbol.

We Are Oakland logo by Oaklandish
The We Are Oakland logo designed by Oaklandish — Oakland A's green and gold, three recycling arrows, Oaklandish decorative leaf details.
Executive Summary tab — TechBridge student with bottle terrarium, We Are Oakland logo
Executive Summary tab — a TechBridge student holding a bottle terrarium made at the Altamont Landfill education program. We Are Oakland logo upper right. The Altamont environmental education program was a core WM community investment story.

// Two cities, one window

The Oakland and Monterey Peninsula proposals were produced in the same 2013 submission window — the same document architecture, the same WM brand grid, the same production standards, but two entirely different community narratives built inside them. Oakland needed a cultural campaign built around historical belonging and political identity. Monterey needed something quieter and more operational: proof of deep local roots in a coastal community with a strong environmental identity.

Oakland
Campaign concept
We Are Oakland — Oaklandish logo, cultural identity, historical narrative
Photography
Group of Oakland resident photographers led by Ed Mestre — Oakland resident & retired OUSD teacher
Community angle
Political belonging — "we are Oakland" not "we serve Oakland"
Volumes
9 volumes, 3 service groups
Outcome
Ranked #1 by staff · overturned politically · won via lawsuit
Monterey Peninsula
Campaign concept
No campaign — local presence, community service, environmental stewardship
Photography
Dana Constance, all photos — employee portraits, Peninsula landscapes, wildlife
Community angle
Environmental identity — sea otters, bay health, multigenerational local families
Jurisdictions
7 Peninsula cities, single consolidated evaluation
Outcome
Lost evaluation to GreenWaste · clean competitive loss

// The production reality

Both submissions were produced under the same deadline pressure. Nine volumes for Oakland, a parallel multi-volume set for Monterey, each with strict government formatting requirements, legal language, financial tables, technical specifications, and dozens of supporting appendices. The design work — photography selection, layout, tab production, cover design, print coordination — ran concurrently across both cities. The deeper skill it required was knowing when to follow brand standards and when to bend them. The WM grid and color system gave each document its authority. The community layer — Oakland's cultural campaign, Monterey's environmental identity — gave each its soul.

// Photography — Monterey (sole photographer)

All Monterey tab photography was shot by Dana Constance — employee portraits, facility photography, community landscapes, and wildlife. The tab system carried over from Oakland: full-bleed photography, one image per tab, quote overlaid in the lower third. But the visual register was completely different. Oakland was urban and political. Monterey was coastal and ecological. The opening tab was a sea otter floating in the bay. The employee stories shifted from political belonging to generational roots: fishing families, Vietnam veterans, 31-year CMC employees.

Monterey tab — sea otter, Executive Summary, Dave Potter Supervisor quote
Executive Summary tab — a sea otter floating in Monterey Bay. Dave Potter, Monterey County Supervisor: "Waste Management has been our partner in creating a sustainable Monterey Bay." The opening visual argument in one frame.
Monterey tab — Felipe Melchor, District Manager, fourth-generation Monterey family
Felipe Melchor, District Manager at Carmel Marina Corporation: "Monterey County is in my blood. My family has been here 75 years and I am proud my children are the fourth generation of Melchors." The Monterey equivalent of Andre Christian in Oakland.
Monterey tab — Les McGaster, Route Manager, Vietnam veteran, 40 years with CMC
Les McGaster, Route Manager: "I joined CMC when I returned from Vietnam in 1973. I've been with the company ever since… It's the best job in the world." The strongest individual narrative in either proposal. Shot in the Castroville truck yard with WM vehicles visible behind him.
Monterey tab — Lee Family, Pebble Beach residents, photographed on the golf course
The Lee Family, Pebble Beach residents, photographed on the golf course with the ocean and hills behind them. "Whether it's at the AT&T Pro-Am, the Concours d'Elegance or our home, the Waste Management drivers are the ultimate service professionals." The most visually distinctive image in the Monterey set.
Monterey tab — full crew on vintage WM truck, Serving You Since 1945
The full Monterey crew photographed on a vintage WM truck — "Serving You Since 1945." The direct visual parallel to the Oakland proposal cover photograph. Same document system, different community, same human-first approach. This image closed the Monterey document.
Monterey tab — rocky coastline, coastal headlands, Offset Project quote
Rocky Monterey coastline — coastal headlands, rocks, surf. Kristin Cushman, The Offset Project: "Without Waste Management's support, many commercial businesses and special events would not have achieved the high diversion that we see on the Peninsula." The landscape counterpart to Oakland's urban imagery.

// The outcome — both cities

Oakland — eventual win

Ranked #1. Overturned. Won in court.

The staff evaluation ranked WMAC #1 across all three service groups. In August 2014, the City Council voted 7–1 to award the contract to California Waste Solutions, overriding the staff recommendation. WM filed suit in Alameda County Superior Court and launched a voter referendum drive. Mayor Jean Quan brokered a resolution in September 2014 — WMAC was awarded garbage and organics. WM began service July 1, 2015.

Monterey — clean competitive loss

Lost the evaluation. No legal action.

The MRWMD technical advisory committee recommended GreenWaste Recovery over WM for all seven Peninsula cities. One by one, every city followed — Carmel, Seaside, Pacific Grove, Marina, Sand City, Del Rey Oaks, Pebble Beach. WM retained only unincorporated Monterey County. No lawsuit, no referendum. GreenWaste won the evaluation on its merits. Sometimes a well-designed proposal meets a better competitor.

// Timeline

2012 Oakland RFP issued. WM begins 9-volume response across 3 service groups.
Sept 2013 Monterey Peninsula proposals submitted simultaneously — WM competing for 7 city franchise contracts through MRWMD consolidated evaluation.
May 2013 Oakland staff ranks WMAC #1 across all three service groups.
Jan 2014 Monterey: GreenWaste recommended over WM for all 7 Peninsula cities. WM accepts the outcome — no legal challenge.
Aug 2014 Oakland City Council votes 7–1 for CWS, overriding staff recommendation. WM files suit and launches voter referendum drive.
July 2015 Oakland: WMAC begins service after Mayor Quan brokers a resolution awarding garbage and organics contracts. Contract won.

// What this body of work required

2

Simultaneous RFP responses, same 2013 window

9+

Volumes produced per city, strict government deadlines

100%

Monterey tab photography by Dana Constance

7

Monterey Peninsula cities targeted across one design system

These were two of the most contested municipal waste procurements in Northern California in that decade. One proposal won in court after losing politically. One lost the evaluation cleanly to a better-positioned competitor. The honest portfolio story is that great proposal design is necessary but not sufficient — it can win an evaluation, but it cannot override entrenched politics or a sharper competitor. That's what both pieces of work were for, and what they ultimately proved.

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